Albrecht, Karl <br/><br/>
At America's service :   How Corporations can Revolutionize the way they treat their customers / 
Karl Albrecht. 
 - Homewood, Ill. :  Dow Jones-Irwin,  1988. 
 - ix, 241 p. 
<br/><br/><label>ISBN: </label>1556231687 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--Service industries--United States