TY  - BOOK
AU  - Kellett,Peter M.
AU  - Dalton,Diana G.
TI  - Managing conflict in a negotiated world: A narrative approach to achieving dialogue and change 
SN  - 0761918884 (cloth)
PY  - 2001///
CY  - Thousand Oaks, Calif.
PB  - Sage Publications
KW  - Conflict management
N1  - Includes bibliogr. references (p. 184-196) and index
ER  -